IT Staff are available to provide remote technical assistance via phone, email, & chat, Monday through Thursday from 8 a.m. to 5 p.m. & Friday 8 a.m. to 4 p.m. We also provide walk-in support, if needed. We're available after-hours by email at help@fairmontstate.edu, or leave us a voice mail; one of our staff will get back to you as quickly as possible. Click Help in the menu above for more information & support.
We provide a variety of services and support options for students, faculty and staff. Our Quick Answers section will help answer your information technology questions. Plus, our Service Desk is here for all of your technology needs. Submit a ticket to get help from our staff. We look forward to serving you!
Fairmont State University's Office of Information Technology seeks to further the mission and vision of the university as a whole through support and service to the campus community, including students, alumni, faculty, staff, and administration. 

OUR VISION: Information Technology Services supports and cultivates innovation. 

OUR MISSION: Information technology services will be recognized as a high performing team, providing accurate information, reliable technology, quality services, support and training. We strive to advance technology, enable research, enrich the student experience, empower staff to provide exceptional service, and protect institutional data. In this capacity we will advance the University’s mission to educate global leaders.

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